State Farm® Insurance Agent Matthew Arnold
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Manizha Arefi
September 5, 2024
"Mathew Arnold’s team is Awesome. They have really been superb with all our insurance needs.specially BRANDI. She is very efficient and gets everything done very quickly. Very knowledgeable and definitely is the star of Mathew Arnold’s team. So for the whole team thank you so much for all you guys do. It’s appreciated for sure, specially in this day and age where it insurance is priority. Thank you Naimi Family Gilbert Arizona"
"Thank you for your kind words! We're thrilled to hear that Brandi and our team have met your insurance needs efficiently. Your appreciation means a lot to us. We're here to help whenever you need us."
Stephanie
August 23, 2024
"Brandi was great!!! Matthew was tied up in and meeting and she was able to answer all my insurance questions and most importantly was super friendly to talk with! Highly recommend State Farm-Matthew Arnold’s office."
"Thank you, Stephanie! We're thrilled to hear Brandi provided excellent service and answered all your questions. Your recommendation means a lot to us. We appreciate your support and look forward to assisting you in the future!"
Kim Kells
April 25, 2024
"We have been clients of State Farm for over 3 decades. Our former agent retired and we were randomly assigned another agent. We decided we wanted to seek out our own agent and our daughter highly recommended Matthew Arnold and Brandi. We were very impressed with Brandi who is an amazingly talented super sweet person with superb customer service skills and knowledge. If she doesn’t have the answer off the top of her head…she gets back to you in a very timely manner with a detailed answer. Matthew took the time to meet with my husband in person and he felt very confident with him taking charge of our variety of policies. Matthew is excellent at explaining all the options for different levels of coverage. He doesn’t try to “up sell” excessive coverages. He is super friendly, kind and knowledgeable. He will do what is best for you… the customer! Very Appreciative!"
"Thank you for sharing your positive experience with our team. We are delighted to hear about the superb customer service and knowledge you received. We appreciate your trust in our agency."
Arin Gartner
March 29, 2024
"Brandi brought my insurance from 260 to 125 a month. She was very kind, educated, funny, and just amazingly helpful. She is amazing at customer service. I reccomend her to everyone reading and I hope she gets a raise bc omg I'm so impressed!!"
"Thank you for sharing your positive experience with Brandi! We are thrilled to hear that she provided excellent customer service and was able to save you money in the meantime."
Tyler Dechant
March 19, 2024
"Brandi and Matthew provide top notch service they handle all my insurance needs and any questions I might have."
"Thank you for your kind words, Tyler! We are here to assist with all your insurance needs and questions. Your satisfaction is our priority."
William Piala
February 28, 2024
"Brandi has the best customer service. Hands down. Does her best to give you the best rates. When she says she'll give you call back in 20 minutes. She does, if not sooner! The only person I would call for quotes or auto insurance questions! Thanks Brandi"
"Thank you for your kind words, William! We're glad to hear that Brandi provided you with excellent customer service on your auto insurance."
Angela
February 27, 2024
"Call this agent! I originally called a different State Farm agent to transfer/rewrite my Washington State policy, and he didn't listen to me at all and tried to set up a brand new policy. My father recommended Matthew Arnold, and the second I called, I knew it was the right choice. He saw my current policy immediately and was very knowledgeable in getting it moved to Arizona. Very easy process and made me feel comfortable that someone competent was handling my policy. I highly recommend Matthew Arnold!"
"Welcome to Arizona! Thank you for choosing our agency for your insurance needs. We appreciate your recommendation and are glad to have provided you with a smooth and knowledgeable service."
Lynnyanna Whichard
January 31, 2024
"Brandi was amazing! She was professional, kind and extremely helpful."
"Thank you for your kind words! We're glad to hear that Brandi provided you with excellent service."
LaVelle Steeple
January 12, 2024
"After being on the phone all day with different insurance companies and just dealing with bad customer service. I called State Farm and made contact with a wonderful agent named Brandi. welcoming, informative, friendly, polite, the list could go on with how Brandi was as an agent during this process. Brandi I thank you 10x over, Matthew you have a great employ representing your company!"
"Thank you for your kind words about Brandi! We're glad she provided you with excellent service. We appreciate your feedback and look forward to working with you!!"
Candice Clifford
January 9, 2024
"I am so grateful for State Farm! Really helping me feel better about driving with great insurance and have life insurance to know that whatever happens my loved ones and I will be covered and and taken care of. My State Farm rep Brandi is excellent at what she does!! Made the experience fun and personable. Has excellent customer experience skills. She really explained and taught me to make sure I understood everything before proceeding. She is an awesome asset to State Farm! She is great at what she does. Thank you!!"
"Thank you for trusting Brandi with your auto and life insurance needs. We are so thankful for you!"
Marco mondragon
November 28, 2023
"Brandy(or Brandi) was very helpful and was able to sort out my billing issues very quickly and calmly. She handled it like a true professional and I’d recommend her to anyone that needs assistance with their policy. If only the world had more insurance workers like her lol , definitely an amazing woman!"
"Thank you so much for the review. We are so thankful for you!"
Lesley Jimenez
November 13, 2023
"Super attentive , understanding , informative and patient :) thank you again Brandi"
"Thank you so much for the review!"
Sue marley
November 11, 2023
"Great service"
"Thank you!"
Richard Fife
November 2, 2023
"Brandi was quick, precise, and very helpful!"
"Thank you for the review, Richard!"
Claire Tritten
October 26, 2023
"Brandi is the absolute best, she is very communicative and very kind. Got me set up on a much needed better policy and made the whole process easy."
"Thank you for trusting Brandi with your insurance needs. We appreciate the review!"
Reina Peralta
October 20, 2023
"I can not put into words how thankful I am for Brandi. My job gave us the run around and Brandi has helped me resolve that issue. She has stayed consistent and determined. Brandi, thank you for all your hard work. You are awesome!!!"
"Thank you SO much Reina! We can't believe what your work is doing to you. Thank you for trusting us and just being a nice person in general. Let us know if you need anything at all"
Thanasis
June 27, 2023
"Thanks Brandi for following up with me, I'm very happy with my coverage !!"
"Thank you for the review!"
Curt Morales
February 9, 2023
"Last month I contacted Kenzie Ruckman, account associate for the Matthew Arnold State Farm Insurance Agency to obtain cost quotes for home and car insurance policies that were expiring with another competitor. At the time, I advised Ms. Ruckman that I was a former State Farm client but due to their high cost increases for auto insurance in Texas and total lack of customer service empathy for a long time customer I changed insurance companies five years ago. This did not deter Ms. Ruckman as my contact with her was as pleasant and professional as could be expected. She provided the requested information in an efficient and timely manner that allowed me to easily compare with other insurance company quotes and make an informed decision to switch to State Farm. Ms. Ruckman effectively responded to all of my questions during the conversion process and always made herself available to my follow-up inquires. I look forward to maintaining my insurance business relationship with State Farm in the coming years and am thoroughly satisfied with the level of service that Ms. Ruckman provided. Although cost was a primary consideration, it was a pleasure working with Ms. Ruckman and made it an even easier decision to return to State Farm."
Naomi Glass
February 6, 2023
"I bought my first car recently! And was recommended to use State Farm, and Matthew has been so helpful and patient with me with everything!! Thank you so much matthew!! Keep doing amazing things :)"
"It has been an absolute pleasure working with you. I am so glad we found a way to get you good insurance at an affordable price. "
Santiago Lopez
November 17, 2022
"The process to start a new policy with State Farm was easy! Matthew was patient and very helpful answering all the questions we had. He was fair and never pushed to add something we didn’t need. Very happy we switched!"
John Burns
November 16, 2022
"Okay…for all the years I’ve had insurance and dealing with so much these guys are the best. I switched to Statefarm about 6 months ago and it’s a game changer. I call Matt, he makes any changes I need at a drop of a hat and the responses are off the charts amazing. I’m still blown away. If you want first class service that you dream of….use Matt and his outfit. It’s like something out of the 50’s when people cared. Thank you so much, you’ve got a customer for life."
Caryn Paskoff
November 3, 2022
"The staff is always very friendly and helpful every time I call or go in. I switched over to this office once it opened and I don't regret one single bit of it!"
"We absolutely enjoy working with your mom and you! Thank you so much"
Lynn H
November 3, 2022
"Always professional and knowledgeable. Thank you Matthew!"
"Thank you very much!! We are always here for you"
Kelsea Clark
November 3, 2022
"The only office I will go to for all my insurance needs. Such a nice office with the nicest people. Matthew was super helpful and answered all my questions."
"You and your family are the best!! We are LUCKY to have you as our insured. "
Adrian
November 3, 2022
"Matthew is an amazing human being who cares deeply and will always go above and beyond for his clients. I’m happy and proud to call him a great friend and mentor. Keep crushing it!!"
"Thank you so much!! Blessed to be able to help my friends with their insurance needs. We hope you are crushing it in Tucson and we are always here for you. "