State Farm® Insurance Agent Matthew Arnold

"Last month I contacted Kenzie Ruckman, account associate for the Matthew Arnold State Farm Insurance Agency to obtain cost quotes for home and car insurance policies that were expiring with another competitor. At the time, I advised Ms. Ruckman that I was a former State Farm client but due to their high cost increases for auto insurance in Texas and total lack of customer service empathy for a long time customer I changed insurance companies five years ago. This did not deter Ms. Ruckman as my contact with her was as pleasant and professional as could be expected. She provided the requested information in an efficient and timely manner that allowed me to easily compare with other insurance company quotes and make an informed decision to switch to State Farm. Ms. Ruckman effectively responded to all of my questions during the conversion process and always made herself available to my follow-up inquires. I look forward to maintaining my insurance business relationship with State Farm in the coming years and am thoroughly satisfied with the level of service that Ms. Ruckman provided. Although cost was a primary consideration, it was a pleasure working with Ms. Ruckman and made it an even easier decision to return to State Farm."

"Okay…for all the years I’ve had insurance and dealing with so much these guys are the best. I switched to Statefarm about 6 months ago and it’s a game changer. I call Matt, he makes any changes I need at a drop of a hat and the responses are off the charts amazing. I’m still blown away. If you want first class service that you dream of….use Matt and his outfit. It’s like something out of the 50’s when people cared. Thank you so much, you’ve got a customer for life."

"If you need an insurance agent in AZ, call Matthew and his team! I have referred friends to them, and everyone has been very happy with the rates, service and communication. I also love seeing how invested they are in their community. I would recommend them to anyone that wants a quality insurance agent that cares about your needs!"

"Matthew is very professional and cares only about giving his clients the best possible services. He is fair and a genuine agent that loves people and meeting all there insurance needs. You will be glad you met him and will quickly realize how knowledgeable and how competent of an agent he truly is."

"We have a great experience every time we call Jim at our State Farm Agent’s office. Jim is always friendly and helpful and very patient with our needs and requests. I can honestly recommend Matthew Arnold State Farm Agency and Agent Jim specifically to anyone who needs the very best in insurance."

"With todays business practices its hard to find an engaged insurance agent who has a fully staffed office and is active and available for his clients. Matthew and his staff are always accessible and ready to help as well as capable to answer questions and provide exceptional help. If you want an agent who's there to help, I highly recommend Matthew!"

"As a former insurance agent myself, I will tell you that Matthew is a top tier agent. He embodies what insurance agents used to be... He actually cares about his clients, and it shows through his follow up and his excellent customer service. Even though I was my own binding agent on my old policy with that Emu company, Matthew and State Farm were still able to get me a better rate, with more coverage! Now that I'm a real estate agent, Matthew has become a trusted referral partner as well. I know if I send a client his way, they will get the same care and respect that I offer through my services. In the words of one of my clients, "Geez, that guy really rolls out the red carpet.""

"Matthew was great to work with and explained everything in detail and answered all my questions. It’s nice to have a local insurance agent who either answers the phone right away or gets back to you in a timely manner. It was a pleasure and I highly recommend Matthew for your insurance needs. Thank you!!!"

"After a 20+ relationship with a well known agency that begins with the letter 'A', I was needing to add another car to our policy. I was baffled at the cost, so I decided to cheat on my now-former insurer and shop around. Matthew came highly recommended so I reached out. Long story short, not only did he save us literally thousands of dollars per year (also handling our homeowners policy) but he provided outstanding service, often times getting back to us at record speed. I am thankful I made the move, and couldn't be happier with the knowledge and pricing that Matthew provides. 10/10 would recommend!"

"Matthew has been a pleasure to work with over the years. He is always very responsive and extremely transparent. If you ever need an insurance agent who will look out for YOU and not just try to sell you everything under the sun - THIS IS YOUR GUY! I was originally with one of the big name competitors and was tired with the lack of personalization of having to call some 1-800 number to talk to someone anytime I needed anything... you won't find that here. Matthew and his team are always available to answer your questions, help make sure you have the right coverage, and be an advocate for you if you ever have an insurance emergency. When considering writing reviews I always ask myself. "would I feel comfortable sending my naive 90 year old grandmother into this business alone?". For what it's worth to anyone reading, I would not hesitate sending grandma in as Matthew always does right by his clients. You have a customer for life mv friend!"