Skip to content
Profile photo of a State Farm Agent named: Matthew Arnold

State Farm® Insurance Agent Matthew Arnold

5 out of 5 average rating (42 reviews)

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Thanasis

June 27, 2023

5  out of  5 rating by Thanasis
"Thanks Brandi for following up with me, I'm very happy with my coverage !!"

Curt Morales

February 9, 2023

5  out of  5 rating by Curt Morales
"Last month I contacted Kenzie Ruckman, account associate for the Matthew Arnold State Farm Insurance Agency to obtain cost quotes for home and car insurance policies that were expiring with another competitor. At the time, I advised Ms. Ruckman that I was a former State Farm client but due to their high cost increases for auto insurance in Texas and total lack of customer service empathy for a long time customer I changed insurance companies five years ago. This did not deter Ms. Ruckman as my contact with her was as pleasant and professional as could be expected. She provided the requested information in an efficient and timely manner that allowed me to easily compare with other insurance company quotes and make an informed decision to switch to State Farm. Ms. Ruckman effectively responded to all of my questions during the conversion process and always made herself available to my follow-up inquires. I look forward to maintaining my insurance business relationship with State Farm in the coming years and am thoroughly satisfied with the level of service that Ms. Ruckman provided. Although cost was a primary consideration, it was a pleasure working with Ms. Ruckman and made it an even easier decision to return to State Farm."

Naomi Glass

February 6, 2023

5  out of  5 rating by Naomi Glass
"I bought my first car recently! And was recommended to use State Farm, and Matthew has been so helpful and patient with me with everything!! Thank you so much matthew!! Keep doing amazing things :)"

Santiago Lopez

November 17, 2022

5  out of  5 rating by Santiago Lopez
"The process to start a new policy with State Farm was easy! Matthew was patient and very helpful answering all the questions we had. He was fair and never pushed to add something we didn’t need. Very happy we switched!"

John Burns

November 16, 2022

5  out of  5 rating by John Burns
"Okay…for all the years I’ve had insurance and dealing with so much these guys are the best. I switched to Statefarm about 6 months ago and it’s a game changer. I call Matt, he makes any changes I need at a drop of a hat and the responses are off the charts amazing. I’m still blown away. If you want first class service that you dream of….use Matt and his outfit. It’s like something out of the 50’s when people cared. Thank you so much, you’ve got a customer for life."

Caryn Paskoff

November 3, 2022

5  out of  5 rating by Caryn Paskoff
"The staff is always very friendly and helpful every time I call or go in. I switched over to this office once it opened and I don't regret one single bit of it!"

Lynn H

November 3, 2022

5  out of  5 rating by Lynn H
"Always professional and knowledgeable. Thank you Matthew!"

Kelsea Clark

November 3, 2022

5  out of  5 rating by Kelsea Clark
"The only office I will go to for all my insurance needs. Such a nice office with the nicest people. Matthew was super helpful and answered all my questions."

Adrian

November 3, 2022

5  out of  5 rating by Adrian
"Matthew is an amazing human being who cares deeply and will always go above and beyond for his clients. I’m happy and proud to call him a great friend and mentor. Keep crushing it!!"

Alex Ferry

November 1, 2022

5  out of  5 rating by Alex Ferry
"If you need an insurance agent in AZ, call Matthew and his team! I have referred friends to them, and everyone has been very happy with the rates, service and communication. I also love seeing how invested they are in their community. I would recommend them to anyone that wants a quality insurance agent that cares about your needs!"

Dan Shepard

September 25, 2022

5  out of  5 rating by Dan Shepard
"great place to get insurance just give them a call and get a quote they saved me a bunch of $ and have great rates"

Kitran Haley

September 23, 2022

5  out of  5 rating by Kitran Haley
"Matter is great ...kind helpful..and now I'm having a great day all thanks to Matthew.."

Gail Higgs

September 16, 2022

5  out of  5 rating by Gail Higgs
"Always great and personable customer service. Very knowledgeable about, and attentive to, the details. Pleasant to deal with and gets things done!"

Lynn Gilreath

August 19, 2022

5  out of  5 rating by Lynn Gilreath
"Matthew is very professional and cares only about giving his clients the best possible services. He is fair and a genuine agent that loves people and meeting all there insurance needs. You will be glad you met him and will quickly realize how knowledgeable and how competent of an agent he truly is."

Music Dance

August 19, 2022

5  out of  5 rating by Music Dance
"We have a great experience every time we call Jim at our State Farm Agent’s office. Jim is always friendly and helpful and very patient with our needs and requests. I can honestly recommend Matthew Arnold State Farm Agency and Agent Jim specifically to anyone who needs the very best in insurance."

Craig Bachler

August 5, 2022

5  out of  5 rating by Craig Bachler
"With todays business practices its hard to find an engaged insurance agent who has a fully staffed office and is active and available for his clients. Matthew and his staff are always accessible and ready to help as well as capable to answer questions and provide exceptional help. If you want an agent who's there to help, I highly recommend Matthew!"

Charity Terrell

June 3, 2022

5  out of  5 rating by Charity Terrell
"We were in need of renters insurance immediately and after one quick phone call with Matthew Arnold's State Farm agent MacKenzie we had a quote. They made everything so simple and quick. No Hassles! I highly recommend them for all your insurance needs."

Brian Penland

June 3, 2022

5  out of  5 rating by Brian Penland
"As a former insurance agent myself, I will tell you that Matthew is a top tier agent. He embodies what insurance agents used to be... He actually cares about his clients, and it shows through his follow up and his excellent customer service. Even though I was my own binding agent on my old policy with that Emu company, Matthew and State Farm were still able to get me a better rate, with more coverage! Now that I'm a real estate agent, Matthew has become a trusted referral partner as well. I know if I send a client his way, they will get the same care and respect that I offer through my services. In the words of one of my clients, "Geez, that guy really rolls out the red carpet.""

Willie Leak

May 21, 2022

5  out of  5 rating by Willie Leak
"Kenzie was excellent at getting any questions answered and getting me through my process! Highly recommend"

Michell Tingson

May 13, 2022

5  out of  5 rating by Michell Tingson
"Fast and reliable!"

Ann Erickson

May 3, 2022

5  out of  5 rating by Ann Erickson
"Makenzie was great, friendly, fast and answered my emails in a timely manner."

Kimberly Schipper

April 29, 2022

5  out of  5 rating by Kimberly Schipper
"Matthew was great to work with and explained everything in detail and answered all my questions. It’s nice to have a local insurance agent who either answers the phone right away or gets back to you in a timely manner. It was a pleasure and I highly recommend Matthew for your insurance needs. Thank you!!!"

David Salsburg

April 12, 2022

5  out of  5 rating by David Salsburg
"After a 20+ relationship with a well known agency that begins with the letter 'A', I was needing to add another car to our policy. I was baffled at the cost, so I decided to cheat on my now-former insurer and shop around. Matthew came highly recommended so I reached out. Long story short, not only did he save us literally thousands of dollars per year (also handling our homeowners policy) but he provided outstanding service, often times getting back to us at record speed. I am thankful I made the move, and couldn't be happier with the knowledge and pricing that Matthew provides. 10/10 would recommend!"

Austin Salava

January 7, 2022

5  out of  5 rating by Austin Salava
"Matthew has been a pleasure to work with over the years. He is always very responsive and extremely transparent. If you ever need an insurance agent who will look out for YOU and not just try to sell you everything under the sun - THIS IS YOUR GUY! I was originally with one of the big name competitors and was tired with the lack of personalization of having to call some 1-800 number to talk to someone anytime I needed anything... you won't find that here. Matthew and his team are always available to answer your questions, help make sure you have the right coverage, and be an advocate for you if you ever have an insurance emergency. When considering writing reviews I always ask myself. "would I feel comfortable sending my naive 90 year old grandmother into this business alone?". For what it's worth to anyone reading, I would not hesitate sending grandma in as Matthew always does right by his clients. You have a customer for life mv friend!"

liam abell

November 25, 2021

5  out of  5 rating by liam abell
"Best insurance agent i’ve had with state farm. Matthew is always available even when he’s not in the office and always willing to make you feel like he’s not just another insurance salesman."